Radiant Touch Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal information.

1. Information We Collect

We may collect the following types of personal information:

• Name, email address, phone number, and address for service bookings
• Payment information when paying for services
• Details of the services you have booked with us (e.g., cleaning type, address, etc.)
• Any communication you have with our customer service team

2. How We Use Your Information

The personal information we collect is used to:

• Provide and deliver our cleaning services effectively
• Communicate with you about your bookings, inquiries, and feedback
• Process payments securely and manage transactions
• Send promotional offers, if you have opted in to receive them
• Improve our website and services

3. Sharing Your Information

We do not sell or share your personal information with third parties, except when necessary to fulfill your service requests or comply with legal obligations. This may include:

• Sharing payment details with payment processors for transaction purposes
• Sharing address details with our cleaning staff to deliver services

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Your Rights

You have the following rights concerning your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request corrections to any inaccurate or incomplete information
• Deletion: Request the deletion of your personal information, subject to legal obligations
• Opt-Out: Opt out of receiving marketing communications

To exercise these rights, please contact us at info@radianttouchservices.co.uk.

6. Cookies

Our website may use cookies to enhance your experience. Cookies are small text files stored on your device that help us analyze website traffic and customize your browsing experience. You can choose to disable cookies in your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review the policy periodically.